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IT Service Management ITIL ITSM Concepts Series Making IT WorkApril 7, 2020

Mapping the Customer Journey: Engage p1

By Elizabeth von Schlag

 

Mapping the Customer Journey: Engage p1

Reaching desired business outcomes requires listening to build a comprehensive and effective relationship. Listen as Patrick von Schlag presents the foundation for building partner relationships with both clients and suppliers

Customer Journey, Mapping
Previous Mapping the Customer Journey: Explore
Next Making IT Work Customer Journeys: Engage Relationships

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