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ITSM® 
Workshop

Please contact Deep Creek Center for more information on scheduling a workshop.
Course Length
 length variable
Credits Earned
 PDU credits must be requested by attendee
Many organizations struggle with taking information out of ITIL certification classes and applying it specifically within their organizations. That's why Deep Creek offers detailed ITIL Workshops to help facilitate building your organization's processes, procedures, and aligning your tools.

What You Will Accomplish

These workshops will help your professionals tailor, deploy, and improve your ITIL Management Processes. Deep Creek Center will work with you to develop the workshop your organization needs to utilize ITIL effectively.

Who Should Attend

Custom designed for your organization’s specific needs and for the individuals and teams that will most benefit from this training, you decide who should attend.

Workshop Topics

Deep Creek's workshops are specifically tailored to YOUR organization. These programs are not traditional training, but hands-dirty workshopping to build and implement effective ITSM processes.
Some of our offerings include
  • Building a Service Culture
  • Deploying and Improving your Incident Management Process
  • Deploying and Improving your Problem Management Process
  • Deploying and Improving your Change Management Process
  • Deploying and Improving your Configuration Management Process
  • Deploying and Improving your Service Catalog Management Process
    • ITIL Simulation Workshop
    • How to Succeed with ITIL
    Programs can be made available for any ITIL process, and we specifically encourage you to use this opportunity to integrate your tooling and align your teams. Please contact us to discuss your needs in detail.

       

    Please contact Deep Creek Center for information.

    It is only a solution if it produces the desired results.