Archives of Making IT Work

New Blog content from President of Deep Creek Center or guest contributors.

PRINCE 2 US Launch Podcast

I had a nice opportunity to take part in a recent Axelos podcast as part of their announcement of the new Managing Effective Projects with PRINCE2 US version. Take a listen; for those of you who aren’t familiar with PRINCE2, it builds on a knowledge framework like the PMBOK by providing a tailorable methodology for […]
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NIST Cybersecurity Framework free webinar

ISSA and Deep Creek Center are sponsoring a free NIST Cybersecurity webinar focused on small and medium sized businesses. December 15 @ 1:00 pm - 2:00 pm EST Register today! https://www.issa.org/event/using-the-nist-cybersecurity-framework-to-align-your-organizations-risk-management-practices/ #cybersecurity_professionals #nistcybersecurityframework #nistcsf #nistcybersecurityawareness
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Making IT Work episode 7 Customer Journeys: Agree

Service Level Agreements impact the value to both the customer and the service provider and encompass more than Utility and Warranty. Learn more about the formal development process with Patrick in this episode of Making IT Work.
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Mapping the Customer Journey: Engage p1

  Mapping the Customer Journey: Engage p1 Reaching desired business outcomes requires listening to build a comprehensive and effective relationship. Listen as Patrick von Schlag presents the foundation for building partner relationships with both clients and suppliers
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