Introducing how-to videos on ITIL core concepts
In the very near future, we willl be introducing a series of short “How to” ITIL videos on this blog that will focus on implementing ITIL core concepts effectively in […]
Deep Creek Center launches industry’s most comprehensive ITIL learning program
Solution will alleviate access problems for ITIL Intermediate and Advanced training programs via rich media classes. Deep Creek Center, a leading provider of ITIL training, mentoring, and consulting services, announced the launch […]
Building a Service Culture
[button color=”#000000″ background=”#ff9900″ size=”large” src=”./call-schedule”]Register Now![/button] Course Description The basis for IT service provider organizations to deliver better value to their business customers begins with creating a “service culture.” Service […]
Deploying and Improving your Release and Deployment Management Process
[button color=”#000000″ background=”#ff9900″ size=”large” src=”./call-schedule”]Register Now![/button] Course Description An Implementation Workshop for Making ITIL Work™ Most organizations have invested in implementing release and deployment management in their organizations (even as […]
Deploying and Improving your Incident Management Process and Service Desk
[button color=”#000000″ background=”#ff9900″ size=”large” src=”./call-schedule”]Register Now![/button] Course Description An Implementation Workshop for Making ITIL Work™ Most organizations have some type of help desk or service desk and have invested in […]
How to Succeed with ITIL®
[button color=”#000000″ background=”#ff9900″ size=”large” src=”./call-schedule”]Register Now![/button] Course Description This consultant-led, in-depth training and mentoring course is an effective way to introduce an executive management team to the concepts, relationships and […]
Deploying and Improving your Configuration Management Process
[button color=”#000000″ background=”#ff9900″ size=”large” src=”./call-schedule”]Register Now![/button] Course Description An Implementation Workshop for Making ITIL Work™ Most organizations have invested in implementing configuration management in their organizations and have invested in […]
Deploying and Improving your Change Management Process
[button color=”#000000″ background=”#ff9900″ size=”large” src=”./call-schedule”]Register Now![/button] Course Description An Implementation Workshop for Making ITIL Work™ Most organizations have invested in implementing change management in their organizations and have invested in […]
Polestar ITSM Simulation
[button color=”#000000″ background=”#ff9900″ size=”large” src=”./call-schedule”]Register Now![/button] Overview This highly-interactive simulation is a high-impact, energetic way to accelerate understanding, involvement, and acceptance of ITSM and ITIL best practice in your organization. […]
Deep Creek Center picks Buzzquake to support communications with customers
Deep Creek Center, an IT training and business consulting firm based in Highland, Maryland, today announced its selection of Buzzquake Marketing of Ellicott City, Maryland, for a multi-year marketing support […]