Deploying and Improving your Configuration Management Process

Deep Creek Center - Computer Training
Course Director: Patrick von Schlag
Patrick von Schlag is a certified ITIL v2 Service Manager, ITIL v3 Expert, and one of the few people in the world to hold all 9 ITIL Lifecycle and Capability certifications as well. His 25 years of experience in IT and business includes ITIL adoption and IT and business consulting, mentoring, and skills development for financial services, biotech, energy, civilian government, military, manufacturing, and many other organizations. Patrick is President of Deep Creek Center, an IT/business alignment consultancy based in Maryland