I’m pleased to announce that we have started to publish our new ITIL Results in 5 Minutes daily learning snippets. Watch the first installment, Why Availability Shouldn’t Wait. Please feel free to request topics via the comment button!
In the very near future, we willl be introducing a series of short “How to” ITIL videos on this blog that will focus on implementing ITIL core concepts effectively in the real world. Since the ITIL is not a theory, but an aggregation of practical strategies for managing and supporting IT services, many of my […]