Like many other ITIL instructors, I spend a fair amount of my time teaching certification classes. That said, keep in mind that for ITIL implementations to work, it requires the right combination of people, process, and technology. Can your teams effectively leverage your tools and processes to support a workflow that delivers sustained, aligned services? […]
I’m pleased to announce that we have started to publish our new ITIL Results in 5 Minutes daily learning snippets. Watch the first installment, Why Availability Shouldn’t Wait. Please feel free to request topics via the comment button!
Solution will alleviate access problems for ITIL Intermediate and Advanced training programs via rich media classes. View demo Deep Creek Center, a leading provider of ITIL training, mentoring, and consulting services, announced the launch of a global initiative to combat limited access to the skills-based training needed to support industry ITIL initiatives. Deep Creek’s comprehensive ITIL certification […]