Archives of #cloud computing

Does cloud computing spell death to ITIL?

I recently overheard someone suggest that cloud computing could be “the death of ITIL.” This underscores a claim I’ve made for some time…that most people STILL think of ITIL as “an operations thing.” Certainly, cloud providers will continue to need to use mature, well-underpinned processes to manage the applications, storage, infrastructure, and facilities that the […]
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Making sense of cloud computing – Part 1

One of our customers asked us to produce a short course on Cloud Computing. While it’s always easy to chalk this up to yet another round of IT Buzzword BINGO, the business models driving the interest in cloud computing are real, important, and must be understood if you want to be able to sustain your […]
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