Featured ITSM ITSM Concepts SeriesFebruary 15, 2018What is a Service Portfolio? part of the ITSM Concepts SeriesBy Elizabeth von Schlag This short video illustrates a Service Portfolio and its main components. Previous 3 Critical Factors in Successful ITSM Adoption (and one to grow on) Next ITIL® Capacity Management – As Easy as 1-2-3 Related Posts Making IT Work episode 8 Customer Journeys: Onboarding July 1, 2020 PM and ITIL December 1, 2013 How to Succeed with ITIL® March 22, 2013 ITIL hands make light work… October 21, 2013