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Deep Creek Center

410-456-4217||https://deepcreekcenter.com

April 2019

300.16 ITIL Capstone- Managing Across the Lifecycle (MALC)

April 1, 2019 - April 5, 2019
$2900

This 5 day Peoplecert accredited training program prepares ITIL professionals for the ITIL Expert exam. Candidates will gain further competencies in all 5 books of the ITIL Library. Extensive prerequisites (17 ITIL credits) and documentation required prior to class.

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March 2019

710.19 Scrum Master Certified

March 25, 2019 - March 26, 2019
$1600

The Scrum Master Certified, accredited by SCRUMstudy, explains the Scrum framework and prepares students for Scrum Master exam and Scrum adoption.

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March 2019

400.05 Business Relationship Management Professional BRMP®

March 18, 2019 - March 20, 2019
$2100

The BRMP® training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level.

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March 2019

630.23 Project Management Professional (PMP)®

March 18, 2019 - March 22, 2019
$2900

The PMP Credential, issued by the Project Management Institute, demonstrates your project management knowledge and opens new doors for your career.

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March 2019

250.17 ITIL Practitioner

March 11, 2019 - March 13, 2019
$2100

This two-day hands-on ITIL Practitioner certification program introduces techniques for applying the fundamentals of IT Service Management while acquiring detailed planning tools, templates, and practical experience.

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March 2019

340.16 ITIL Capability- Operational Support and Analysis (OSA)

March 4, 2019 - March 8, 2019
$2900

For the IT professional implementing and maturing ITIL Continual Service Improvement processes within an organization.

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February 2019

310.16 ITIL Capability- Release Control and Validation (RCV)

February 25, 2019 - March 1, 2019
$2900

For the IT professional requiring a detailed understanding of the role based clusters of processes, functions and activities of ITIL RCV Capability.

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February 2019

330.16 ITIL Capability- Planning, Protection and Optimization (PPO)

February 18, 2019 - February 22, 2019
$2900

For the IT professional requiring a detailed understanding of the role based clusters of processes, functions and activities of ITIL Capability PPO.

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February 2019

320.16 ITIL Capability- Service Offerings and Agreements (SOA)

February 11, 2019 - February 15, 2019
$2900

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management - Service Offerings and Agreements. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Service Offerings and Agreements subject areas are: Service Portfolio…

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February 2019

240.16 ITIL Lifecycle Continual Service Improvement (CSI)

February 4, 2019 - February 6, 2019
$2100

For the IT professional implementing and maturing ITIL Continual Service Improvement processes within an organization. This course helps address practical aspects of adopting CSI within an organization.

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