ITSM and other best practice initiatives are often run as large scale projects and programs, yet organizational change disciplines teach us that unless quick wins can be identified and institutionalized, change initiatives are unlikely to sustain themselves and often dissolve into failed projects. In order to help organizations balance the needs for long-term planning with the need for consistent progress and early value delivery, Deep Creek helps create program and project road maps for its customers. The best approaches combine the lessons learned from continual service improvement, quality management, organizational change, and program management best practices, consolidated into a viable, achievable approach for getting value from initiatives and "making it stick."
Contact us to learn more about how we can help you define your road map to a more successful future as a service provider.
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