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530.42 Effective Use Case Development
Live OnlineClass provides a “nuts-and-bolts” tutorial covering introductory, intermediate, and advanced concepts in use case development. exam and courseware included
104.55 ITIL® 4 Foundations
Live OnlineITIL® 4 Foundations ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this 2 day course you will learn the core aspects of the ITIL Framework and how to use it to improve the […]
520.51 Software Quality Assurance
Live OnlineSoftware Quality Assurance Proactive SQA™ is a key basis of significant value-enhancing revisions to IEEE SQA Std. 730’s often-resisted “traffic cop” enforcement of procedural compliance. SQA also addresses but is not synonymous with tail-end quality control (QC) testing, catching errors right before they go out the door when they are too expensive and risky to […]
500.97 Business Analysis for the IT Professional
Live OnlineThe business analyst acts as a liaison and interpreter between the non-technical user community and the technical solution providers. Learn the knowledge and skills needed for success in this challenging field.
211.16 ITIL ® Specialist: Create, Deliver & Support
Live Online211.00 ITIL ® Specialist: Create, Deliver & Support This three-day hands-on program leads to a ITIL Specialist Certificate in ITIL Create, Deliver, and Support. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of value stream design, practice creation and alignment, and cross-functional collaboration models.