200.00 Service Strategy E-Learning Course


Service Strategy E-Learning Course.


Product Description

This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Strategy domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Strategy areas:

  • Leading discussions on Service Strategy
  • Defining services and market spaces
  • Conducting strategic analysis
  • Applying Financial Management
  • Managing demand
  • Driving strategy through the Service Lifecycle
  • Understanding Critical success factors and risks

A detailed course outline can be found here.

All e-learning courses are professionally produced, streaming video-based courses. E-learning courses provide the same learning materials, including slides, review questions and instruction as a live or live-over-web course.  The course includes courseware and the exam.

Students gain unlimited access to the course for 90 days.