This in-depth, instructor-led training course is a cost-effective and impactful way to introduce an Executive management team to the concepts, relationships and benefits of an IT Service Management program using well accepted IT frameworks, methods and standards.
All e-learning courses are professionally produced, streaming video-based courses. E-learning courses provide the same learning materials, including slides, review questions and instruction as a live or live-over-web course. There is no exam for this Awareness overview.
Students gain unlimited access to the course for 90 days.
A detailed outline can be found here.