ITIL® Service Lifecycle Management

The Service Lifecycle describes five key aspects of provisioning quality services for your business customers. 
  • Service Strategy – How do we maximize the value of our organizational capabilities and resources to create as much value as we can for our organization and to enable the business to successfully meet its mission?
  • Service Design – How do we understand our customers’ specific needs and deploy the right level of service to enable them?
  • Service Transition – How do we coordinate moving new services and changes into the live production environment safely and manage the risks to existing services in place?
  • Service Operations – How do we support and maintain the services in the live environment to keep them available for the business, and how do we proactively manage and monitor services to ensure their health?
  • Continual Service Improvement – How do we drive improvements into our processes and services to improve our organization and the quality of service we deliver?
  • Please contact Deep Creek Center for information.
    It is only a solution if it produces the desired results.
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