Loading Events

« All Events

  • This event has passed.

340.14 ITIL Capability- Operational Support and Analysis (OSA)

September 10, 2018 - September 14, 2018

$2900

ITIL Capability- Operational Support and Analysis (OSA)

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management – Operational Support and Analysis. The Service Capability series is focused on role-based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Operational Support and Analysis subject areas are:

  • Event Management
  • Incident Management
  • Request Fulfillment
  • Problem Management
  • Access Management
  • Service Desk
  • Technical Management
  • IT Operations Management
  • Application Management

Details

Start:
September 10, 2018
End:
September 14, 2018
Cost:
$2900
Event Categories:
,

Venue

Live Online

Organizer

Deep Creek Center
Phone:
410-456-4217
Email:
info@deepcreekcenter.com
Website:
https://deepcreekcenter.com

Tickets

The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Tickets are no longer available