330. ITIL Capability- Planning, Protection and Optimization (PPO) template

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330. ITIL Capability- Planning, Protection and Optimization (PPO) template

May 14, 2018 - May 18, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management – Planning, Protection and Optimization. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Planning, Protection and Optimization subject areas are:

  • Availability Management
  • Capacity Management
  • IT Service Continuity Management
  • Demand Management
  • Risk Management
  • Information Security Management

ITIL® is a registered trademark of Axelos Ltd.

Details

Start:
May 14, 2018
End:
May 18, 2018
Event Category:

Venue

Live Online

Organizer

Deep Creek Center
Phone
410-456-4217
Email
info@deepcreekcenter.com
View Organizer Website