ITIL Capability- Planning, Protection and Optimization (PPO) self-paced e-learning 2019

The 5 day ITIL Capability Planning, Protection, and Optimization (PPO) course is intended to help organizations establish organizational capabilities for managing the effective delivery of the required service warranty for the services they deliver to their customers. They will learn to rightsize resilience and redundancy, utilization, performance, future planning and budgeting, demand/supply modeling, IT service continuity, and information security needs.

It will prepare a candidate for the Certification exam through the Peoplecert. Candidates must have attended an accredited training course (instructor led or online) to sit for the exam. Each student will be awarded three credits towards ITIL Expert® certification upon successful completion of the exam.

All e-learning courses are professionally produced, streaming video-based courses. E-learning courses provide the same learning materials, including slides, review questions and instruction as a live or live-over-web course. The course includes the exam.

Students gain unlimited access to the course for 90 days once the course is activated.

A detailed course outline can be found here.

Please contact Deep Creek Center with any questions.

Please contact Deep Creek Center for information.
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