320. ITIL Capability- Service Offerings and Agreements (SOA) template

Loading Events

« All Events

  • This event has passed.

320. ITIL Capability- Service Offerings and Agreements (SOA) template

May 7, 2018 - May 11, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management – Service Offerings and Agreements. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Service Offerings and Agreements subject areas are:

  • Service Portfolio Management
  • Service Level Management
  • Service Catalogue Management
  • Demand Management
  • Supplier Management
  • Financial Management

Details

Start:
May 7, 2018
End:
May 11, 2018
Event Category:

Venue

Live Online

Organizer

Deep Creek Center
Phone
410-456-4217
Email
info@deepcreekcenter.com
View Organizer Website