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310.10 Release, Control and Validation

May 8, 2017 - May 12, 2017

$2900

This course leads to a Certificate in ITIL Service Capability Management – Release, Control & Validation. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Release, Control and Validation subject areas are:

  • Change Management
  • Service Release and Deployment Management
  • Service Validation and Testing
  • Service Asset and Configuration Management
  • Knowledge Management
  • Request Fulfillment
  • Service Evaluation

The course includes courseware and the exam. Students are required to hold a valid ITIL Foundations certificate.

Details

Start:
May 8, 2017
End:
May 12, 2017
Cost:
$2900
Website:
https://deepcreekcenter.com/itil-capability-release-control-and-validation-rcv/

Venue

Live Online

Organizer

Deep Creek Center
Phone:
410-456-4217
Email:
info@deepcreekcenter.com
Website:
https://deepcreekcenter.com

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