ITIL Practitioner E-Learning

This two-day ITIL 2011 Practitioner certification training program introduces the student to implementation techniques for applying the fundamentals of IT Service Management. Accredited by Peoplecert, the course helps students prepare for the ITIL Practitioner certification exam along with acquiring detailed tools and templates and practical experience in planning and executing an improvement approach to implementing ITSM in their organizations.

All e-learning courses are professionally produced, streaming video-based courses. E-learning courses provide the same learning materials, including slides, review questions and instruction as a live or live-over-web course.

The course includes the exam. It is strongly encouraged that students purchase a clean unmarked copy of the ITIL Practitioner guidance. A clean copy of the ITIL Practitioner guidance can be used on the open book exam. A copy may be purchased here. The price of the book is £60 (UK pounds)

Students gain unlimited access to the course for 90 day after activation.

A detailed course outline can be found here.

Please contact Deep Creek Center with any questions.

Please contact Deep Creek Center for information.
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