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241.05 ITIL ® Strategist: Direct, Plan & Improve
February 3 - February 5$2100
241.00 ITIL ® Strategist: Direct, Plan & Improve
This three-day hands-on program leads to a ITIL Strategist Certificate in ITIL Direct, Plan, and Improve. This program is for IT professionals establishing oversight and control of an ITSM program who require effective skills in governance modeling and alignment, risk management, and oversight over the creation and execution of effective value streams to produce desired customer outcomes.