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230.18 ITIL Lifecycle Service Operation (SO)

July 29, 2019 - July 31, 2019

$2100

ITIL Lifecycle Service Operation (SO)®

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Service Operation. This program provides detailed information on the processes, functions, tools, roles, and implementation support needed to deliver and sustain quality IT Services in the live production environment.

  • Introduction to Service Operation
  • Service Operations Principles
  • Service Operation Processes
  • Common Service Operation Activities
  • Organizing Service Operation: Functions
  • Organizational Structures
  • Roles and Responsibilities
  • Technology Considerations
  • Implementation Considerations

Details

Start:
July 29, 2019
End:
July 31, 2019
Cost:
$2100
Event Category:

Venue

Live Online

Organizer

Deep Creek Center
Phone:
410-456-4217
Email:
info@deepcreekcenter.com
Website:
https://deepcreekcenter.com

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