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210.19 ITIL Lifecycle Service Design (SD)
October 14, 2019 - October 16, 2019$2100
ITIL Lifecycle Service Design (SD)
This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Service Design. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Design domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Design areas:
- Introduction to Service Design
- Service Design Principles
- Service Design Processes
- Service Design technology related activities
- Organization and technology for Service Design
- Understanding Implementation approaches, Challenges, Critical success factors & risks
ITIL® is a registered trademark of Axelos Ltd.