120.00 ITSM Awareness: IT Team Overview Self-Paced E-Learning

This in-depth, training course is a cost-effective and impactful way to introduce an IT management and/or support team to the concepts, relationships, and benefits of an IT Service Management program using well accepted IT frameworks, methods, and standards.

The one-day “ITSM Awareness and Value” program discusses IT Service Management and its contribution to demonstrable IT service value, introduces the attendee to the Service Lifecycle and IT Service Management process objectives, activities, relationships, benefits, and critical success factors.

All e-learning courses are professionally produced, streaming video-based courses. E-learning courses provide the same learning materials, including slides, review questions and instruction as a live or live-over-web course. This non-certification course does not include an exam

Students gain unlimited access to the course for 90 days.

A detailed course outline can be found here.

Please contact Deep Creek Center with any questions.

Please contact Deep Creek Center for information.
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