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104.02 ITIL 4 Foundations
March 25, 2019 - March 26, 2019$1500
ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this 2 day course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers.