ITIL 4 Foundations self-paced e-learning 2021

ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this 2 day course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers.A voucher for the certification exam is included with the course fee.

All e-learning courses are professionally produced, streaming video-based courses. E-learning courses provide the same learning materials, including slides, review questions and instruction as a live or live-over-web course. The course includes the exam.

Students gain unlimited access to the course for 365 days from the date of activation.

For a course outline please see here.

Please contact Deep Creek Center with any questions.