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Making IT Work episode 7 Customer Journeys: Agree

Service Level Agreements impact the value to both the customer and the service provider and encompass more than Utility and Warranty. Learn more about the formal development process with Patrick in this episode of Making IT Work.
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Service Engagement Workshop

ITIL Simulations games provide complex problems requiring cross business and IT team engagement highlighting strengths and weaknesses of business processes and facilitating the successful adoption of new methods.
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Lorem ipsum dolor sit met Case Study 1 Copy

Adipiscing elit. Quisque velit lectus, sagittis eu placerat id, euismod sit amet quam. Quisque eu purus sollicitudin, lobortis mi. Adipiscing elit. Quisque velit lectus, sagittis eu placerat id, euismod sit amet quam. Quisque eu purus sollicitudin, lobortis mi.
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Lorem ipsum dolor sit met consectetur Case Study 2

Adipiscing elit. Quisque velit lectus, sagittis eu placerat id, euismod sit amet quam. Quisque eu purus sollicitudin, lobortis mi. Adipiscing elit. Quisque velit lectus, sagittis eu placerat id, euismod sit amet quam. Quisque eu purus sollicitudin, lobortis mi.
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Lorem ipsum dolor sit amet consectetur

Adipiscing elit. Quisque velit lectus, sagittis eu placerat id, euismod sit amet quam. Quisque eu purus sollicitudin, lobortis mi. Adipiscing elit. Quisque velit lectus, sagittis eu placerat id, euismod sit amet quam. Quisque eu purus sollicitudin, lobortis mi.
Read More

Lorem ipsum dolor sit amet consectetur

Adipiscing elit. Quisque velit lectus, sagittis eu placerat id, euismod sit amet quam. Quisque eu purus sollicitudin, lobortis mi. Adipiscing elit. Quisque velit lectus, sagittis eu placerat id, euismod sit amet quam. Quisque eu purus sollicitudin, lobortis mi.
Read More