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September 2017

510.18 Modeling Techniques for the Business Analyst

September 18 - September 21
$2300

Register Below! The business analyst has become a pivotal role for information technology projects, responsible for bridging the gap between IT and the key business participants of any project. The business needs must be communicated in a way that supports business user validation as well as providing the foundation for the technical staff to design and build a successful solution. This class focuses on the many types of modeling techniques that are used by the business analyst in system development…

Find out more »

630.13 Project Management Professional (PMP)®

September 18 - September 22
$2900

The Project Management Institute PMP® Credential, proves and ensures your knowledge about important project management processes including scope management, risk management, stakeholder management, budget planning and resource management. This credential is the most authoritative credential for project managers in the United States.

Find out more »

220.10 ITIL Lifecycle Service Transition (ST)

September 25 - September 27
$2100

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Service Transition. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Transition domain of the ITIL™ Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Transition areas: Introduction to Service Transition Service Transition Principles Service…

Find out more »

520.17 Software Quality Assurance

September 27 - September 29
$2100

Register Below! Proactive SQA™ enhances the original  IEEE SQA Std. 730’s. This revision addresses not only procedural compliance, but also proactive quality control (QC) testing allowing businesses to catch errors before they go out the door and become too expensive and risky to fix. Effective systems organizations realize SQA does more than contribute proactively to the software process, but also ensures the right things are done well and more cheaply by catching and preventing errors early. This interactive workshop explains…

Find out more »
October 2017

230.10 ITIL Lifecycle Service Operation (SO)

October 2 - October 4
$2100

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Service Operation. This program provides detailed information on the processes, functions, tools, roles, and implementation support needed to deliver and sustain quality IT Services in the live production environment. Introduction to Service Operation Service Operations Principles Service Operation Processes Common Service Operation Activities Organizing Service Operation: Functions Organizational Structures Roles and Responsibilities Technology Considerations Implementation Considerations

Find out more »

100.46 ITIL Foundation

October 4 - October 6
$1900

This three-day Foundation certification training program introduces the student to the fundamentals of IT Service Management. This course prepares students for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management programs. The course includes courseware and the exam. Students who take the ITIL Foundation class with Deep Creek Center have a 98% pass rate.

Find out more »

500.35 Business Analysis for the IT Professional

October 9 - October 12
$2100.00

The business analyst role has evolved from that of a business procedures analyst to that of a business liaison between the non-technical user community and the technical solution providers. This course provides proactive, introductory coverage of the knowledge and skills essential to business analysts today and the foreseeable future.

Find out more »

240.10 ITIL Lifecycle Continual Service Improvement (CSI)

October 9 - October 11
$2100

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Continual Service Improvement. In this program you will learn practical skills in driving the systemic change that is needed to make CSI really “continual” and to drive improving process and service maturity across your organization. Introduction to Continual Service Improvement Continual Service Improvement Principles Continual Service Improvement Process Continual Service Improvement Methods and Techniques Continual Service Improvement technology related activities Organization and technology for Continual Service…

Find out more »

530.11 Effective Use Case Development

October 16 - October 19
$2300

This four-day class presents an up-to-date, practical guide to use case writing.  Expanding on the classic treatment of use cases, this class provides software developers with a “nuts-and-bolts” tutorial for writing. The course thoroughly covers introductory, intermediate, and advanced concepts in use case development. During the class the instructor will use examples of both good and bad use cases to reinforce the student’s learning. The course includes courseware and the exam. A detailed outline of the class can be found…

Find out more »

540.17 Effective Methods of Software Testing Workshop

October 23 - October 25
$2100

Register Below! Proactive Testing™  delivers better software in less time through more effective testing with results that overcome traditional user, manager, and developer resistance. Applying strategies and techniques that spot many common ordinarily-overlooked risks, Proactive Testing™ makes sure the most important unit/component, integration/assembly, system, and UAT testing is done in the shortest window. Catching more defects early allows easier fixes and prevents showstoppers and other costly errors. Proactive Testing™ can cut developer time, effort, and aggravation. After establishing core concepts,…

Find out more »
November 2017

500.36 Business Analysis for the IT Professional

November 6 - November 9
$2100

The business analyst role has evolved from that of a business procedures analyst to that of a business liaison between the non-technical user community and the technical solution providers. This course provides proactive, introductory coverage of the knowledge and skills essential to business analysts today and the foreseeable future.

Find out more »

100.49 ITIL Foundations

November 6 - November 8
$1900

This three-day Foundation certification training program introduces the student to the fundamentals of IT Service Management. This course prepares students for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management programs. The course includes courseware and the exam. Students who take the ITIL Foundation class with Deep Creek Center have a 98% pass rate.

Find out more »

200.11 ITIL Lifecycle Service Strategy (SS)

November 6 - November 8
$2100

This three-day hands on program leads to a Certificate in ITIL Service Lifecycle Management – Service Strategy. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Strategy domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Strategy areas: Leading discussions on Service Strategy Defining…

Find out more »

510.19 Modeling Techniques for the Business Analyst

November 13 - November 16
$2300

Register Below! Business Analysts are responsible for clear communication between IT and  key business participants. By clearly communicating business requirements among key stakeholders, business analysts clarify business requirements, foster better collaboration for IT solution design and build, and create clear validation points to ensure a successful outcome. This class focuses on the many types of modeling techniques that are used by the business analyst in system development and provides hands-on experience for attendees to learn how to develop and interpret…

Find out more »

210.11 ITIL Lifecycle Service Design (SD)

November 13 - November 15
$2100

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Service Design. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Design domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Design areas: Introduction to Service Design Service Design Principles…

Find out more »

630.14 Project Management Professional (PMP)®

November 13 - November 17
$2900

The Project Management Institute PMP® Credential, proves and ensures your knowledge about important project management processes including scope management, risk management, stakeholder management, budget planning and resource management. This credential is the most authoritative credential for project managers in the United States.

Find out more »

100.47 ITIL Foundation

November 20 - November 22
$1900

This three-day Foundation certification training program introduces the student to the fundamentals of IT Service Management. This course prepares students for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management programs. The course includes courseware and the exam. Students who take the ITIL Foundation class with Deep Creek Center have a 98% pass rate.  

Find out more »

520.18 Software Quality Assurance

November 20 - November 22
$2100

Register Below! Proactive SQA™ is a key basis of significant value-enhancing revisions to IEEE SQA Std. 730’s often-resisted “traffic cop” enforcement of procedural compliance. SQA also addresses but is not synonymous with tail-end quality control (QC) testing, catching errors right before they go out the door when they are too expensive and risky to fix. Effective systems organizations realize SQA can and should do far more, contributing proactively to assure the software process in fact does the right things well…

Find out more »

220.11 ITIL Lifecycle Service Transition (ST)

November 27 - November 29
$2100

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Service Transition. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Transition domain of the ITIL™ Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Transition areas: Introduction to Service Transition Service Transition Principles Service…

Find out more »
December 2017

500.37 Business Analysis for the IT Professional

December 4 - December 7
$2100

The business analyst role has evolved from that of a business procedures analyst to that of a business liaison between the non-technical user community and the technical solution providers. This course provides proactive, introductory coverage of the knowledge and skills essential to business analysts today and the foreseeable future.

Find out more »

230.11 ITIL Lifecycle Service Operation (SO)

December 4 - December 6
$2100

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Service Operation. This program provides detailed information on the processes, functions, tools, roles, and implementation support needed to deliver and sustain quality IT Services in the live production environment. Introduction to Service Operation Service Operations Principles Service Operation Processes Common Service Operation Activities Organizing Service Operation: Functions Organizational Structures Roles and Responsibilities Technology Considerations Implementation Considerations

Find out more »

100.50 ITIL Foundation

December 6 - December 8
$1900

This three-day Foundation certification training program introduces the student to the fundamentals of IT Service Management. This course prepares students for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management programs. The course includes courseware and the exam. Students who take the ITIL Foundation class with Deep Creek Center have a 98% pass rate.

Find out more »

530.12 Effective Use Case Development

December 11 - December 14
$2300

This four-day class presents an up-to-date, practical guide to use case writing.  Expanding on the classic treatment of use cases, this class provides software developers with a “nuts-and-bolts” tutorial for writing. The course thoroughly covers introductory, intermediate, and advanced concepts in use case development. During the class the instructor will use examples of both good and bad use cases to reinforce the student’s learning. The course includes courseware and the exam. A detailed outline of the class can be found…

Find out more »

240.11 ITIL Lifecycle Continual Service Improvement (CSI)

December 11 - December 13
$2100

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Continual Service Improvement. In this program you will learn practical skills in driving the systemic change that is needed to make CSI really “continual” and to drive improving process and service maturity across your organization. Introduction to Continual Service Improvement Continual Service Improvement Principles Continual Service Improvement Process Continual Service Improvement Methods and Techniques Continual Service Improvement technology related activities Organization and technology for Continual Service…

Find out more »

100.48 ITIL Foundation

December 18 - December 20
$1900

This three-day Foundation certification training program introduces the student to the fundamentals of IT Service Management. This course prepares students for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service Management programs. The course includes courseware and the exam. Students who take the ITIL Foundation class with Deep Creek Center have a 98% pass rate.

Find out more »

540.18 Effective Methods of Software Testing Workshop

December 18 - December 20
$2100

Register Below! Proactive Testing™  delivers better software in less time through more effective testing with results that overcome traditional user, manager, and developer resistance. Applying strategies and techniques that spot many common ordinarily-overlooked risks, Proactive Testing™ makes sure the most important unit/component, integration/assembly, system, and UAT testing is done in the shortest window. Catching more defects early allows easier fixes and prevents showstoppers and other costly errors. Proactive Testing™ can cut developer time, effort, and aggravation. After establishing core concepts,…

Find out more »
January 2018

510.20 Modeling Techniques for the Business Analyst

January 15, 2018 - January 18, 2018
$2300.00

Register Below! Business Analysts are responsible for clear communication between IT and  key business participants. By clearly communicating business requirements among key stakeholders, business analysts clarify business requirements, foster better collaboration for IT solution design and build, and create clear validation points to ensure a successful outcome. This class focuses on the many types of modeling techniques that are used by the business analyst in system development and provides hands-on experience for attendees to learn how to develop and interpret…

Find out more »

630.15 Project Management Professional (PMP)®

January 15, 2018 - January 19, 2018
$2900

The Project Management Institute PMP® Credential, proves and ensures your knowledge about important project management processes including scope management, risk management, stakeholder management, budget planning and resource management. This credential is the most authoritative credential for project managers in the United States.

Find out more »

520.19 Software Quality Assurance

January 22, 2018 - January 24, 2018
$2100

Register Below! Proactive SQA™ is a key basis of significant value-enhancing revisions to IEEE SQA Std. 730’s often-resisted “traffic cop” enforcement of procedural compliance. SQA also addresses but is not synonymous with tail-end quality control (QC) testing, catching errors right before they go out the door when they are too expensive and risky to fix. Effective systems organizations realize SQA can and should do far more, contributing proactively to assure the software process in fact does the right things well…

Find out more »
February 2018

530.13 Effective Use Case Development

February 12, 2018 - February 15, 2018
$2300

This four-day class presents an up-to-date, practical guide to use case writing.  Expanding on the classic treatment of use cases, this class provides software developers with a “nuts-and-bolts” tutorial for writing. The course thoroughly covers introductory, intermediate, and advanced concepts in use case development. During the class the instructor will use examples of both good and bad use cases to reinforce the student’s learning. The course includes courseware and the exam. A detailed outline of the class can be found…

Find out more »

540.19 Effective Methods of Software Testing Workshop

February 19, 2018 - February 21, 2018
$2100

Register Below! Proactive Testing™  delivers better software in less time through more effective testing with results that overcome traditional user, manager, and developer resistance. Applying strategies and techniques that spot many common ordinarily-overlooked risks, Proactive Testing™ makes sure the most important unit/component, integration/assembly, system, and UAT testing is done in the shortest window. Catching more defects early allows easier fixes and prevents showstoppers and other costly errors. Proactive Testing™ can cut developer time, effort, and aggravation. After establishing core concepts,…

Find out more »
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