210.00 Service Design E-Learning Course

$885.00

Service Design E-Learning Course

Category:

Description

This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Design domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Design areas:

  • Introduction to Service Design
  • Service Design Principles
  • Service Design Processes
  • Service Design technology related activities
  • Organization and technology for Service Design
  • Understanding Implementation approaches, Challenges, Critical success factors & risks

All e-learning courses are professionally produced, streaming video-based courses. E-learning courses provide the same learning materials, including slides, review questions and instruction as a live or live-over-web course.  The course includes courseware and the exam.

Students gain unlimited access to the course for 90 days.

A detailed outline can be found here.

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