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310.11 ITIL Capability- Release Control and Validation (RCV)

May 21 - May 25

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management – Release, Control, and Validation. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Release, Control and Validation subject areas are:

  • Change Management
  • Service Release and Deployment Management
  • Service Validation and Testing
  • Service Asset and Configuration Management
  • Knowledge Management
  • Request Fulfillment
  • Service Evaluation
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Details

Start:
May 21
End:
May 25
Event Categories:
,
Website:
http://deepcreekcenter.com

Venue

Online

Organizer

Deep Creek Center
Phone:
410-456-4217
Email:
info@deepcreekcenter.com
Website:
http://deepcreekcenter.com
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