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240.11 ITIL Lifecycle Continual Service Improvement (CSI)

December 11 - December 13

$2100

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Continual Service Improvement.

In this program you will learn practical skills in driving the systemic change that is needed to make CSI really “continual” and to drive improving process and service maturity across your organization.

  • Introduction to Continual Service Improvement
  • Continual Service Improvement Principles
  • Continual Service Improvement Process
  • Continual Service Improvement Methods and Techniques
  • Continual Service Improvement technology related activities
  • Organization and technology for Continual Service Improvement
  • Understanding Implementation approaches, Challenges, Critical Success Factors and Risks
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Details

Start:
December 11
End:
December 13
Cost:
$2100
Event Categories:
,
Website:
http://deepcreekcenter.com

Venue

Online

Organizer

Deep Creek Center
Phone:
410-456-4217
Email:
info@deepcreekcenter.com
Website:
http://deepcreekcenter.com

Tickets

240.11 ITIL Lifecycle Continual Service Improvement (CSI)$2,100.00ITIL Lifecycle Continual Service Improvement (CSI) December 11-13, 2017
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