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September 2018

530.17 Effective Use Case Development

September 24 - September 27
$2100

Class provides a “nuts-and-bolts” tutorial covering introductory, intermediate, and advanced concepts in use case development. exam and courseware included

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September 2018

300.14 ITIL Capstone- Managing Across the Lifecycle (MALC)

September 24 - September 28
$2900

This 5 day Peoplecert accredited training program prepares ITIL professionals for the ITIL Expert exam. Candidates will gain further competencies in all 5 books of the ITIL Library. Extensive prerequisites (17 ITIL credits) and documentation required prior to class.

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October 2018

540.23 Effective Methods of Software Testing Workshop

October 1 - October 3
$2100

Proactive Testing™ applies strategies and techniques that better spot risks, defects, and errors earlier. Cutting developers’ time, effort, and aggravation.

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October 2018

200.16 ITIL Lifecycle Service Strategy (SS)

October 1 - October 3
$2100

This three-day hands on Certification in ITIL Service Lifecycle Management – Service Strategy, is for professionals working within, or entering into, an IT environment requiring an understanding of the processes, functions and activities associated with the Service Strategy domain of the ITIL® Service Lifecycle.

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October 2018

100.61 ITIL Foundations

October 8 - October 10
$1900

This three-day 2011 Foundation certification training program introduces the fundamentals of IT Service Management, preparing students for the certification exam as well as acquiring valuable insights from instructors with extensive practical experience in managing IT organizations.

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October 2018

210.15 ITIL Lifecycle Service Design (SD)

October 8 - October 10
$2100

A three-day hands-on program leading to certification in ITIL-Service Design. Skills, knowledge, and practice for IT professionals working or beginning a job in an IT environment requiring a detailed understanding of the processes, functions and activities associated ITIL Service Design.

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October 2018

510.25 Modeling Techniques for the Business Analyst

October 9 - October 12
$2100

This course provides Business Analysts hands-on experience developing and interpreting many IIBA compliant models of system development.

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October 2018

220.15 ITIL Lifecycle Service Transition (ST)

October 15 - October 17
$2100

is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Transition domain of the ITIL™ Service Lifecycle.

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October 2018

500.48 Business Analysis for the IT Professional

October 16 - October 19
$2100

The business analyst acts as a liaison and interpreter between the non-technical user community and the technical solution providers. Learn the knowledge and skills needed for success in this challenging field.

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October 2018

230.15 ITIL Lifecycle Service Operation (SO)

October 22 - October 24
$2100

This three-day hands-on Certification in ITIL Service Lifecycle Management – Service Operation provides detailed information on the processes, functions, tools, roles, and implementation support needed to deliver and sustain quality IT Services in the live production environment.

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