Loading Events
Find Events

Event Views Navigation

Upcoming Events › ITIL Intermediate Service Capability

Events List Navigation

February 2018

320.10 ITIL Capability- Service Offerings and Agreements (SOA)

February 5, 2018 - February 9, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management - Service Offerings and Agreements. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Service Offerings and Agreements subject areas are: Service Portfolio…

Find out more »

330.10 ITIL Capability- Planning, Protection and Optimization (PPO)

February 12, 2018 - February 16, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management - Planning, Protection and Optimization. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Planning, Protection and Optimization subject areas are: Availability Management…

Find out more »

310.10 ITIL Capability- Release Control and Validation (RCV)

February 26, 2018 - March 2, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management - Release, Control, and Validation. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Release, Control and Validation subject areas are: Change Management…

Find out more »
March 2018

340.10 ITIL Capability- Operational Support and Analysis

March 5, 2018 - March 9, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management - Operational Support and Analysis. The Service Capability series is focused on role-based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Operational Support and Analysis subject areas are: Event Management Incident…

Find out more »
May 2018

320.11 ITIL Capability- Service Offerings and Agreements (SOA)

May 7, 2018 - May 11, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management - Service Offerings and Agreements. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Service Offerings and Agreements subject areas are: Service Portfolio…

Find out more »

330.11 ITIL Capability- Planning, Protection and Optimization (PPO)

May 14, 2018 - May 18, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management - Planning, Protection and Optimization. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Planning, Protection and Optimization subject areas are: Availability Management…

Find out more »

310.11 ITIL Capability- Release Control and Validation (RCV)

May 21, 2018 - May 25, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management - Release, Control, and Validation. The Service Capability series is focused on role based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Release, Control and Validation subject areas are: Change Management…

Find out more »
June 2018

340.11 ITIL Capability- Operational Support and Analysis (OSA)

June 4, 2018 - June 8, 2018

This five-day hands-on program leads to a Certificate in ITIL Service Capability Management - Operational Support and Analysis. The Service Capability series is focused on role-based clusters in a modular set, each with a certification. Each cluster contains groupings of processes and roles from within ITIL IT Service Management, intended to offer candidates a balanced knowledge of ITIL practices which have direct interaction and dependencies in their daily use. The Operational Support and Analysis subject areas are: Event Management Incident…

Find out more »
+ Export Events
Social Media Auto Publish Powered By : XYZScripts.com