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April 2018

220.13 ITIL Lifecycle Service Transition (ST)

April 16 - April 18

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Service Transition. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Transition domain of the ITIL™ Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Transition areas: Introduction to Service Transition Service Transition Principles Service…

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