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January 2018

200.12 ITIL Lifecycle Service Strategy (SS)

January 3, 2018 - January 5, 2018

This three-day hands on program leads to a Certificate in ITIL Service Lifecycle Management – Service Strategy. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Strategy domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Strategy areas: Leading discussions on Service Strategy Defining…

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April 2018

200.13 ITIL Lifecycle Service Strategy (SS)

April 4, 2018 - April 6, 2018

This three-day hands on program leads to a Certificate in ITIL Service Lifecycle Management – Service Strategy. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Strategy domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Strategy areas: Leading discussions on Service Strategy Defining…

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