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November 2017

210.11 ITIL Lifecycle Service Design (SD)

November 13 - November 15
$2100

This three-day hands-on program leads to a Certificate in ITIL Service Lifecycle Management – Service Design. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Design domain of the ITIL® Service Lifecycle. Upon successful completion of the education and examination, students can expect to gain competencies in the following IT Service Design areas: Introduction to Service Design Service Design Principles…

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